Krysta Gahagen – Medium

Krysta Gahagen

Can Beverage Brands Reclaim Happy Hour?

Whether consumers call it happy hour, an “apéro”, or an after-work drink, the end of the workday is a popular moment of consumption around…

6 min readFeb 25, 2021

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Can Beverage Brands Reclaim Happy Hour?

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Krysta Gahagen

We really miss sports right now

I think I am becoming a Doosan Bears fan. Six months ago, I wasn’t sure what a Doosan Bear was but now I find myself flipping to ESPN2…

3 min readMay 29, 2020

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We really miss sports right now

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Krysta Gahagen

The Hard Seltzer Revolution: What’s Driving the Ready to Drink Boom

Over the last year, it’s been nearly impossible to ignore the rising popularity of hard seltzers. Our research team looked into this trend.

5 min readJan 13, 2020

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The Hard Seltzer Revolution: What’s Driving the Ready to Drink Boom

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Krysta Gahagen

What do you do when the customer isn’t right?

This morning, I joined a company all-hands meeting that Linkfluence holds regularly. With eight offices across five timezones, I value the…

3 min readNov 8, 2019

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What do you do when the customer isn’t right?

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Krysta Gahagen

Lessons from Meetup’s payment crisis

This past week, Meetup was in the spotlight after subtly announcing a plan to charge attendees two dollars per event RSVP. I covered this…

13 min readOct 19, 2019

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Lessons from Meetup’s payment crisis

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Krysta Gahagen

Trick-or-Trend: The Top Halloween Costume Ideas for 2019 (A Linkfluence Blog Post)

Every October, brands and fans begin their annual Halloween discussions online. Last year, we saw online holiday chatter literally double…

6 min readSep 22, 2019

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Trick-or-Trend: The Top Halloween Costume Ideas for 2019 (A Linkfluence Blog Post)

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Krysta Gahagen

My Job Got a New Job (Or Why I’m Excited for Linkfluence US)

Life update time: this summer did not go as planned. In the spring, I decided to shake things up and I moved to a new apartment and…

5 min readOct 2, 2018

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My Job Got a New Job (Or Why I’m Excited for Linkfluence US)

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Krysta Gahagen

Contact Center Survey Reveals How Leaders are Preparing for a Digital Future

Driving customer-centric service in the contact center environment is becoming easier with the sophisticated technology and plethora of…

4 min readMar 21, 2018

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Krysta Gahagen

What does the WhatsApp Business app announcement mean for your brand?

The digital messaging world is abuzz with exciting news today: WhatsApp announced that they are launching Business Accounts. This…

3 min readJan 18, 2018

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Krysta Gahagen

The Impact of the General Data Protection Regulation (GDPR) in the Contact Center

2018 is a big year for data protection. At Sparkcentral we’re investing in General Data Protection Regulation (GDPR) preparedness so that…

4 min readJan 16, 2018

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The Impact of the General Data Protection Regulation (GDPR) in the Contact Center

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Krysta Gahagen

Krysta Gahagen

daylighting at @linkfluence/@meltwater. previously @sparkcentral @shyp, @motionloft. interested in other non-work things sometimes, too.

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